Bloop: Support

Bloop is a private poop tracker and bowel movement log, published by 1213 Studios. The answers below cover the most common questions. Still stuck? Email japanjoshi1234@gmail.com and include your iPhone model and iOS version. We usually reply within two working days.

Logging and fixing a log

Tap Log a movement on Today. That saves the time; the details (Bristol type, colour, amount, time on the loo, flags and a note) are optional.
Logged by mistake? Tap Undo at the top of the details sheet straight after logging.
To change or delete an older entry, open it from History, or tap a day in the week strip on Today, then tap the entry.
Forgot one? Open the day in History and tap Add one for this day. You can also mark a day with nothing, so your record stays honest.

Reminders aren't arriving

Open the iPhone Settings → Notifications → Bloop and make sure Allow Notifications is on.
Check that a Focus mode (Sleep, Work, Do Not Disturb) isn't silencing Bloop, or add Bloop to the Focus's allowed apps.
In Bloop, open Settings → Reminders to turn the heads-up and the daily check on or off and change their times. Reminder texts never mention bowel movements.

Widgets, Lock Screen and Siri

The Home Screen widget is free: long-press the Home Screen, tap Edit → Add Widget and choose Bloop. One tap opens Bloop and logs.
With Bloop Plus you can log without opening the app: from a Lock Screen widget, the Control Center control (iOS 18.2 or later), the Action Button, or by saying "Log in Bloop" to Siri (iOS 17 or later). Bloop shows these logs the next time you open it.
Settings → Quick log in Bloop walks through setting each one up.

Bloop Plus and restoring a purchase

Bloop Plus is a one-time purchase, not a subscription. It unlocks Insights, the doctor report and Quick log, and is shared with your family through Family Sharing. Logging, history, the daily check-in, reminders and backups stay free.

On a new phone or after reinstalling, open Settings → Restore purchase, signed in with the same Apple ID you bought with.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

Moving to a new phone

Your log stays on your iPhone and is never uploaded. Before switching, open Settings → Backup, import and CSV, tap Save a backup file and save it to Files, iCloud Drive or email. On the new phone, install Bloop and tap Moving phones? Restore a backup on the first screen, or use Import a backup on the same Settings page. Entries already on the phone are kept, and duplicates are skipped.

Exporting your data

Settings → Backup, import and CSV → Export CSV saves every entry and check-in as a spreadsheet file. It's free. The doctor report (Bloop Plus) makes a PDF for any date range.

Deleting your data

Open Settings → Backup, import and CSV → Delete all data to erase everything on this phone, or delete the app. Nothing is stored on our servers.

Important

Bloop helps you keep a record; it isn't a medical device and doesn't give medical advice. If you notice blood, ongoing pain, or a lasting change in your bowel habits, talk to your doctor.